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Home Visits
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am.

Out of Hours
For urgent appointments outside our normal surgery hours, please call the Out of Hours Service on 01270 610686.

Test Results
Please call in or phone the surgery between 12.00pm - 2.00pm any week day. This is when the telephones are not as busy and the reception staff are more able to find the result for you.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

 

Confidentiality

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Please contact the Practice Manager for further information.


Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.

A fee of £15 will be charge to cover the admin costs involved when you view your records.